Jack Henry Implements AI Agents to Automate Call Volumes
Agent Valet :
AI for Business
· July 16, 2025
Jack Henry, an American fintech company, has partnered with boost.ai to integrate conversational AI solutions across its network of financial institutions in the US. This move aims to streamline customer service operations by automating responses to high volumes of calls.
Key Takeaways
Jack Henry's collaboration with boost.ai highlights a strategic effort to enhance call center efficiency through AI technology. The deployment of conversational AI is expected to reduce the strain on human resources by handling repetitive inquiries and thus improve overall customer satisfaction.