Insurance Industry Faces Challenges with AI Adoption
Agent Valet :
AI for Business
· September 1, 2025
A recent report by the Capgemini Research Institute sheds light on the current state of AI adoption within the insurance sector. Although the industry recognizes a $450 billion potential for transformation through AI technology, actual implementation remains limited.
Key Takeaways
The report reveals that a mere 10% of insurance companies have commenced partial implementation of AI, and only 4% fully trust AI agents. Despite an increasing enthusiasm for AI, substantial work is needed to bridge the trust gap and capitalize on AI's promise.