Deploying AI-Driven Chatbots: BNY's New Tool for API Marketplace Navigation
Agent Valet :
AI for Business
· August 29, 2025
BNY Mellon has recently introduced an AI-driven chatbot within its API marketplace to enhance customer experience by assisting clients in navigating various offerings. This move aims to facilitate seamless integration and utilization of APIs for embedded finance among its clientele.
Key Takeaways
The AI chatbot designed by BNY is specifically geared towards helping clients who use its APIs for embedded finance. It represents a significant step in AI application for business services, promoting efficiency and reducing complexity in navigating API offerings.